10 things you'll see on the Web in the next 10 years
During the past 10 years, federal agencies have made significant progress with their Web sites and the way they use the Internet for daily business. A decade ago, many agencies were still transitioning from simple online “brochure-ware” toward real e-commerce and data sharing. In contrast, most major federal agencies now offer a variety of online databases and ways to electronically file requests and license applications, and most can accept online payments.
Given that progress, it’s worth taking a gander in the other direction. What might the government’s Internet presence look like in another 10 years? Here are 10 things we fully expect to see by 2020.