Packet8 accidentally discloses 21,000 customer e-mail addresses
Internet telephony provider Packet8 has accidentally disclosed the email addresses of 21,000 of its subscribers.
Packet8 sells internet telephony services to consumers and businesses in North America, allowing them to place telephone calls to regular phone numbers at a discounted rate. The VoIP provider as of June 30 had 73,000 subscribers.
The data leak occurred when an employee accidentally attached a spreadsheet containing the email addresses to its monthly email newsletter that was sent out last Thursday, director of corporate communications Joan Citelli told vnunet.com. The file only contained the email addresses of subscribers of the opt-in newsletter.
The leak was a result of a human error, said Citelli. Packet8 has instituted additional checks to prevent future security lapses.
"It was a one time fluke. I don't expect it to happen again."
The firm sent an email to customers apologising for the data disclosure on Friday.
